Your privacy is important to us. This Privacy Policy explains how we collect, use, store, protect, and disclose your personal information when you use our website.
Effective Date: 27 June 2026
JShop is an online marketplace based in Mossel Bay, Western Cape, South Africa, connecting local sellers with buyers throughout South Africa.
JShop operates in accordance with the Protection of Personal Information Act, 2013 (POPIA).
Depending on how you use our website, we may collect the following information:
We may automatically collect:
We collect information when you:
Some information may also be collected automatically through cookies and website analytics.
We use your personal information to:
We only collect information that is reasonably necessary for these purposes.
Payments made through JShop are processed using secure third-party payment providers.
JShop does not store your full credit or debit card details on its servers.
Payment information is handled by the relevant payment provider in accordance with their own security standards and privacy policies.
Seller banking information is collected solely for the purpose of paying sellers for completed orders.
This information is stored securely and is only accessible to authorised personnel who require it to perform their duties.
We do not sell your personal information.
We may share information with trusted third parties where necessary, including:
Only the information necessary to perform the required service will be shared.
To fulfil orders, certain information must be shared between buyers and sellers.
For example, the seller will receive the buyer's:
The buyer may receive:
Information shared is limited to what is reasonably necessary to complete the transaction.
JShop uses cookies to:
You may disable cookies in your browser, although some features of the website may not function correctly.
We may send promotional emails regarding:
You may unsubscribe at any time by using the unsubscribe link in our emails or by contacting us.
We will not send marketing communications where prohibited by law.
We take reasonable technical and organisational measures to protect your personal information from:
While we strive to protect your information, no online platform can guarantee absolute security.
We retain personal information only for as long as necessary to:
When information is no longer required, it will be securely deleted or anonymised where reasonably practicable.
Subject to applicable law, you have the right to:
Requests may require us to verify your identity before processing them.
JShop is not intended for individuals under the age of 18 without the consent of a parent or legal guardian.
We do not knowingly collect personal information from children without appropriate consent.
Our website may contain links to third-party websites.
JShop is not responsible for the privacy practices or content of those external websites.
Users should review the privacy policies of any third-party websites they visit.
Where necessary, your personal information may be processed or stored using service providers located outside South Africa.
Where such transfers occur, JShop will take reasonable steps to ensure that your information receives an adequate level of protection in accordance with POPIA.
We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated effective date.
Continued use of the website after changes have been published constitutes acceptance of the updated Privacy Policy.
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us.
JShop.co.za
Mossel Bay, Western Cape
South Africa
Email: info@jshop.co.za
Website: https://www.jshop.co.za
If you believe your personal information has been processed unlawfully and you are not satisfied with our response, you may lodge a complaint with the Information Regulator (South Africa).
Website: https://www.justice.gov.za/inforeg/
Email: inforeg@justice.gov.za
